Privacy Policy

Last updated: October 24, 2024

1. Introduction

Your Dumb Website (Binary Ideas), Corporation ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and AI Voice and AI Employee services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

2.1 Information You Provide to Us

We may collect the following information when you:

  • Create an Account: Name, email address, password, and other account information
  • Contact Us: Name, email address, phone number, and any other information you provide in contact forms or communications
  • Use Our Services: Information you provide when using our AI Voice and AI Employee services, including conversation data, preferences, and usage patterns
  • Make Payments: Payment information, billing address, and transaction details
  • Subscribe to Newsletters: Email address and preferences

2.2 Automatically Collected Information

When you access or use our services, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Usage Information: Pages visited, time spent on pages, links clicked, and other actions taken on our services
  • Location Information: General location data based on your IP address
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information, including confirmations and invoices
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Personalize your experience and deliver content and product offerings relevant to your interests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues and fraudulent or illegal activity
  • Comply with legal obligations and enforce our Terms of Service
  • Send you marketing communications (with your consent where required)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small data files stored on your device that help us improve our services and your experience.

We use the following types of cookies:

  • Essential Cookies: Required for the services to function properly
  • Analytics Cookies: Help us understand how visitors interact with our services
  • Functional Cookies: Remember your preferences and settings
  • Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

5. Third-Party Services

We may use third-party services to help us operate our services and administer activities on our behalf, such as:

  • Analytics Services: We use analytics services (such as Google Analytics) to analyze how users interact with our services
  • Payment Processors: We use third-party payment processors to handle payment transactions
  • Email Services: We use third-party email service providers to send communications
  • Cloud Storage: We use cloud storage providers to store your data securely
  • Hosting Services: We use third-party hosting services to operate our services

These third-party services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or to respond to legal process, protect our rights, or prevent harm
  • With Your Consent: When you have given us explicit consent to share your information
  • Protection of Rights: To protect the rights, property, or safety of the Company, our users, or others

We do not sell your personal information to third parties for their marketing purposes.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you become aware of any unauthorized use of your account.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

If you request account deletion, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

9.1 General Rights

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your personal information
  • Withdraw Consent: Withdraw consent where processing is based on consent

9.2 California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information is collected, used, shared, or sold
  • Delete personal information held by us and our service providers
  • Opt-out of the sale of personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

9.3 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including the rights listed above.

To exercise any of these rights, please contact us using the contact information provided below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information from our servers.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our services, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your personal information receives an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will also notify you via email and/or a prominent notice on our services if the changes are material. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Entity

Your Dumb Website (Binary Ideas), Corporation

Address

Lorton, VA

For privacy-related requests, please include "Privacy Policy" in the subject line of your email.